EXPRESS Repair Centers

Shipping and Packaging Instructions 

MIDCOM is NOT responsible for software loss due to part replacement. Please be sure you have a COPY of your software BEFORE you send your equipment to our repair center

Shipping Instructions: (please have all of the following information on each box)

Att: RMA#______________

Box________of________

MIDCOM Service Group

Attn: Repair

137 Enterprise Drive

Warsaw, IN 46580

Packaging Instructions: 

1. Include all items required for equipment to function (ie: ribbon, media, power cords, batteries, etc.). Do NOT ship media or ribbons installed.

2. It is STRONGLY recommended that you use the equipments original packaging, or use foam spray, peanuts, or bubble wrap in a carton strong enough for return shipping. Carton’s that cannot be used for return shipping will be replaced with a sturdier option and a box fee will apply.



3. Incoming shipments and all prepaid return shipments SHOULD be insured for current market value of the equipment.

4. MIDCOM is NOT liable for damage in shipping or uninsured shipments. 

Questions or concerns? Please contact our service department.

Phone: (800) 643-2664

Email: servicecenter@midcomdata.com