Blog Post

SATO Announces CX400 End of Service

ericjgough • March 10, 2016

SATO America has announced it will no longer service the CX400 and parts will be hard to find - what does this mean for you?

SATO has given the final notification for the CX400 Thermal Printer Series and all of its related accessories. Parts for the CX400 Series are no longer being manufactured and SATO America cannot guarantee the availability of parts.

Important Note: There are limited quantities of spare parts available for the CX400 Series. This end of service reminder encourages you to purchase the necessary parts to support the CX400 products. Once remaining inventory is sold, these items will no longer be available through SATO America.

The list of affected SKUs only includes those specific to North America and is not a complete list of all CX400 SKUs. If you are unsure of a specific SKU, please contact your SATO America representative for clarification. Please see tables below for more information.

Timeline:

End of Life Notification (Original date of EOL Notice) March 10, 2010

End of Service (Spare parts are limited and service is not available) March 10, 2016

Service and Warranty:

All warranties and service contracts have expired for the CX400 Series and SATO America cannot guarantee parts availability to service the product.

Part Numbers Affected by Notice:

sato cx400 part numbers affected

SATO CX400 Migration Options:

sato cx400 migration options

For further information on SATO CX400 end of life or new or refurbished SATO printers, call us as (800) 643-2664 and immediately talk to one of our friendly representatives; or chat us up on Facebook , Twitter , Google+ and LinkedIn !

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