Customer Service
March 10, 2022
Farmington Hills, MI
Full Job Description
We are seeking experienced Customer Service Representative with business to business experience to join our team. We offer a great work environment with a team of people that are committed professionals.
Responsibilities
- Field incoming phone and web leads
- Assist customers with placing service calls
- Generate quick quotes for sales team
- Review and prepare service agreement renewal quotes
- Update CRM and accounting software and other data entry
Skills
- College degree
- Minimum 2 years of B-B customer service
- Excellent verbal and written communication skills
- Ability to multi-task, prioritize and manage time effectively
- Experience working with CRM software
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
COVID-19 considerations:
All office employees must complete daily health screening questionnaire. All employees working inside the office must be vaccinated against COVID-19. No outside visitors allowed in the office without proof of vaccination or negative COVID-19 test.
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Work Remotely:
- No
How to Apply: Email your resume to
careers@midcomdata.com with subject Customer Service.
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