Customer Service

Full Job Description

We are seeking experienced Customer Service Representative with business to business experience to join our team. We offer a great work environment with a team of people that are committed professionals.

Responsibilities

• Field incoming phone and web leads
• Assist customers with placing service calls
• Generate quick quotes for sales team
• Review and prepare service agreement renewal quotes
• Update CRM and accounting software and other data entry

Skills

• College degree
• Minimum 2 years of B-B customer service
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize and manage time effectively
• Experience working with CRM software

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
All office employees must complete daily health screening questionnaire. All employees working inside the office must be vaccinated against COVID-19. No outside visitors allowed in the office without proof of vaccination or negative COVID-19 test.

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

How to Apply: Email your resume to careers@midcomdata.com with subject Customer Service.